Purchase and Refund Policy

Effective date: 23rd April 2023

We are dedicated to providing you with expert guidance on Etsy entrepreneurship. Our purchase and refund policy is designed to ensure a smooth and satisfactory experience for our clients. By purchasing a coaching service or digital product through our website, you agree to abide by the terms and conditions outlined below.

Purchase Policy
1.1 Services and Digital Products
We offer various coaching services and digital products to help you succeed as an Etsy entrepreneur. To purchase, simply browse our selection, add the desired items to your cart, and proceed to checkout.

1.2 Payment
We accept multiple forms of payment, including major credit cards and PayPal. Full payment is required at the time of purchase. By providing your payment information, you authorize us to charge the applicable amount for your purchase.

1.3 Order Confirmation
Upon successful completion of your purchase, you will receive an order confirmation via email. This email will include relevant details such as the coaching session date and time, or instructions on accessing digital products.

Refund Policy
2.1 Coaching Services
Due to the nature of coaching services, all sales are considered final. However, we understand that unforeseen circumstances may arise. If you need to reschedule a coaching session, please notify us at least 48 hours in advance. We will make reasonable efforts to reschedule the session at a mutually agreeable time. If rescheduling is not possible, we may, at our sole discretion, issue a partial or full refund.

2.2 Digital Products
As digital products are immediately accessible upon purchase, all sales are considered final and non-refundable. If you experience technical difficulties accessing or downloading a digital product, please contact our customer support team for assistance.

Cancellation by SJ-Lewis.com
We reserve the right to cancel a coaching session or digital product order due to unforeseen circumstances. In such cases, we will notify you and issue a full refund for the cancelled service or product.

Dispute Resolution
In the event of a dispute related to a purchase, please contact our customer support team for assistance. We will make reasonable efforts to resolve the issue amicably. If a resolution cannot be reached, you agree to submit the dispute to binding arbitration in accordance with applicable laws.

By making a purchase on SJ-Lewis.com, you acknowledge and agree to the terms outlined in this Purchase and Refund Policy. We reserve the right to modify this policy at any time. Your continued use of our services and products constitutes your acceptance of any changes to this policy.

If you have any questions or concerns, please contact us at [email protected].